All items ordered and paid for will ship within 3-5 business days. We primarily ship through UPS and USPS. After leaving our facility, UPS and USPS typically delivers in 3-5 business days (in U.S.) depending on your location from our Boston, MA distribution facility. You will receive an email notification from us that contains tracking information for your package following shipment.
If for any reason you are not completely satisfied with any purchase made at www.hairfixation.com, you may return any unused item(s) within 10 days of receipt. You are responsible for return shipping costs. You will receive an email confirmation when we receive your item(s) and your refund is being processed. A refund for the returned item(s) only will be applied to the original credit card used for purchase, or the company may issue a refund check at its discretion.
To return an item, ship via UPS or USPS. Retain the name of the freight company and the tracking number should the returned item(s) get lost. Ship to the following address below:
Euroscience USA, Inc.
Attn: RETURNS
PO Box 266
Quincy, MA 02171
Euroscience USA, Inc. is not responsible for returned items that are damaged or lost in transit. If you are returning an item because it is damaged or defective, or you did not receive the product ordered, we will provide you with special instructions. For health and safety purposes, we do not offer exchanges. If you have any questions regarding returns or damages, please email us at [email protected].
Euroscience USA, Inc. reserves the right to change the return policy at any time and at its sole discretion.